Onboarding
How the managed account is set up: the agreement, the plants and lanes, the accessorial terms and who has access. One decision is still open, the north plant dock window.
- Account agreementAgreed, with the update rule
- Lanes and plantsDock window to decide
- Accessorial termsDetention terms and gate log agreed
- Systems accessPortal access active
Hollowell account set up
The four onboarding steps with every item, owner and date. Tick items off as your team confirms them.Account checklist
What set up covers
Access is requested at the minimum each task needs and recorded here. You can revoke any grant.
| Item | Step | Status |
|---|---|---|
| Managed account agreement between Hollowell Paper Products and Quartzline Freight | Account agreement | Agreed |
| One approved status per exception, with Marcus Ellery the only approver of shipper updates | Account agreement | In use |
| Weekly review call, Wednesdays at 09:30 | Account agreement | Agreed |
| North plant and the other plant, with their lanes | Lanes and plants | Agreed |
| North plant dock window, 06:00 to 10:00 | Lanes and plants | Decision Oct 15 |
| Detention terms: two free hours, then $65 per hour with carrier timestamps | Accessorial terms | Agreed |
| The plant gate log counts as evidence when a carrier time is missing | Accessorial terms | Agreed Sep 21 |
| Your access to this portal and the account results | Systems access | Active |
| Hollowell accounts payable receives the evidence pack | Systems access | Confirmed |