Four accessorial charges wait on your response.
The Hollowell account with Quartzline, records as of Monday, Sep 28. About 300 truckloads a week from two plants. The disputed events close on Oct 9 and the third-quarter review is on Oct 15.
The two plants
Q3 review- North plant48 of the 71 accessorial events this quarter, mostly detention in the 06:00 to 10:00 dock window. 2 to 4 detention events in every week with data.Dock window on Oct 15
- Other plant23 of the 71 accessorial events. 0 or 1 detention events in every week with data. One layover is among the four disputed.1 disputed event
What needs you
- Accept or dispute the four disputed accessorial events$1,480 across four events. Evidence is complete on three. The fourth uses the plant gate log, which you agreed counts under the agreement. Marcus closes them with you.Open the evidence pack
- Decide the north plant dock window at the account review48 of 71 accessorial events are at the north plant, mostly detention in the 06:00 to 10:00 window. The decision is recorded on Oct 15.Open the Q3 pack
- Tell the plant shipping leads who sends updatesUntil the night shift review on Oct 7, only Marcus Ellery approves an update to the plant. One status per exception.Read the action sheet
The account in September
Live from the load, accessorial and claims record. Dates inside the blocks move forward each week with the demo data.
Accessorial events by decision
Accessorials27 events, $9,840 in all. Sixteen billed and accepted, four disputed, three absorbed, four awaiting a decision.
Exceptions by time to an owner
Exceptions19 of 23 had an owner within the hour.
Open claims by packet status
ClaimsSix open, $18,300 claimed.
North plant in one note
Activity
- MEMarcus issued the September evidence packFour events disputed, closing Oct 9. Three absorbed for $1,120.
- PRPriyanka made commitments a required field in the handoffAfter the 07:00 callback to the north plant was missed.
- VVVashti decided Claims 4 and 5 are sufficient to fileBoth are due to be filed by Oct 12.
- BKYou agreed the plant gate log counts as evidenceIt stands in when a carrier arrival time was never recorded.
- MEMarcus showed two July weeks as missing dataThe weeks of Jul 6 and Jul 13 are blank, not zero.
Latest documents
All filesYour key account manager: Marcus Ellery
Accessorial decisions, shipper updates and the account review. Marcus is the only approver of updates to your plants.
- PRPriyanka RaghunathanOperations manager, Quartzline
- VVVashti VerhoevenClaims specialist, Quartzline
- BKBettina KowalczykTransportation manager, approver